Winnlink Technical Support

Responsive and professional help when you need it

Worldwide Interactive Netlink, Inc. (WINNLINK), Virtual Server System is supported by a capable and motivated support staff who will respond to your needs. The Winnlink support staff works 24/7 around the clock to keep you operational. The support staff has also compiled a wealth of useful information that will soon be available in an on-line library that will enable you to quickly find answers as well as locate information that will enhance your e-business. Should you need to pose a question to the Winnlink support staff, our tracking system ensures that your question is directed immediately to a member of the support staff that specializes in the subject of your inquiry. We work around the clock and on weekends to keep you up and running.

FAQ's

Questions that are repeatedly asked of the Winnlink Support Staff have found a home on our web pages. If you have a question you will very likely find the answer by searching our Online Technical Library. Email us anytime. Feel free to send us your questions. We value your patronage and desire to help you in any way possible. To ensure a prompt reply, be sure to include specific details about your question, including your administrator login name, virtual server host, and file locations if applicable.

Extensions

The Winnlink Virtual Server System can be easily extended to support popular technologies such as SSL and PGP Compatible Encryption, MSQL database, autoresponders, and many others. Winnlink has also authorized a CGI library meant to offer solutions for the basic scripting needs of our customers. The CGI library includes friendly advice and help setting up CGI scripts such as imagemaps, forms, guestlists, counters and more. The scripts are absolutely free and include the source code.

HOW TO CONTACT US

Due to the number of customers Winnlink deals with on a daily basis, we encourage you to use our ticketing system with any questions you may have. We can answer 100 tickets much quicker than 100 phone calls. This facilitates a better response time not only for you but all of our customers. If you have any suggestions about our service, please bring it to our attention and we will look into the matter immediately. Our goal is to provide the best service possible.


service@winnlink.com customer service
support@winnlink.com technical support
billing@winnlink.com billing
sales@winnlink.com sales
webmastr@winnlink.com webmaster









Worldwide Interactive Netlink
77 Arkay Drive
Hauppauge, NY 11788
www.Winnlink.com
Tel: 800-358-0036
Fax: 631-980-7694